Website policy
Privacy Policy
Jade Compass Studio operates an inquiry-only website. The on-page planner prepares a message locally in the visitor’s browser; it does not create an account, order, or payment. This notice explains the information handled by the website and the information a visitor may choose to send separately through WhatsApp, WeChat, or email.
Patterns · Timing · Perspective
Website and inquiry planner
First name, email, country or time zone, service interest, preferred channel, one-sentence goal, age confirmation, and privacy acknowledgement are checked on the visitor’s device. The website does not receive or store those entries. The visitor decides whether to open the prepared text in WhatsApp or copy it for WeChat.
Direct messages and email
When a visitor sends a message through WhatsApp, WeChat, or email, the studio receives the content through that provider. It is used to answer the inquiry, assess availability and fit, and prepare a non-binding scope. Detailed birth data, partner information, naming briefs, or commercial materials should not be sent until the studio confirms that they are necessary.
Purpose and minimization
Information is limited to what is reasonably needed to respond, confirm scope, prepare and deliver a separately agreed service, provide included support, correct errors, handle a cancellation or refund, protect the service, and meet applicable recordkeeping duties. The studio does not sell personal information or use it for behavioral advertising.
Sensitive and third-party information
A client must be authorized to share another person’s information. Relationship work should use only the details required for the agreed scope. An adult parent or legal guardian may request a child-naming service, but all communication remains with the adult and only minimum necessary information is requested.
Retention and deletion
Studio-controlled working copies for an inquiry that does not proceed are normally deleted within 30 days after the last substantive contact. Studio-controlled working copies used for a confirmed service are normally deleted within 30 days after final delivery or cancellation. Limited order, payment, refund, invoice, security, and tax records may be retained for the period required by applicable law or a payment provider. Deletion by the studio does not remove copies retained by the client, WhatsApp, WeChat, email providers, or their backups.
Hosting and external service providers
The website hosting and security provider may process IP addresses, request metadata, device or browser information, and security logs to deliver and protect the site. WhatsApp, WeChat, email, storage, scheduling, and any future payment provider process information under their own terms. The studio limits external processing to the service purpose and the minimum information reasonably needed.
Working systems and confidentiality
Client material may be handled only through studio-controlled working systems and external providers used for the agreed workflow. Access is limited to what is needed for preparation, delivery, support, security, and lawful recordkeeping. Material is not reused for public examples, marketing assets, or unrelated datasets without separate written permission.
Publication and marketing
Service consent is not marketing or publication consent. No chart, report, name proposal, commercial brief, workbook answer, personal question, annual plan, or testimonial is published or reused without separate written permission.
Privacy choices and contact
Depending on applicable law, a person may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests may be sent to shenjian210604@163.com. Identity verification and lawful retention exceptions may apply.